Mobile app experience of car2go

Some mobile apps have a poor user experience, some have a really great one. Time for positive feedback: I think car2go has a pretty awesome mobile app! I signed up for an account about two years ago but until now, did not use the service as a) I own a car and b) public transport in Vienna works absolutely fine and is cheap. However, visiting Burda Hackday 2016 in Munich this weekend, I had bad weather and was in a hurry, which is why I tried car2go. My conclusion: Getting the cars displayed in the app, reserving a car, giving feedback about the condition, ending the ride, etc. – everything worked fine and was absolutely intuitive. Great job! :)

Error messages and their influence on user experience

Sometimes, errors just happen in web development as well as in any other thing that people are involved in. It’s normal – we’re all human. The question is how to communicate error messages in a way, which makes them not only “technically correct”, but also really understandable for humans and help them reach what they actually wanted to do on your website. Today, I found this article about The 4 H’s of writing error messages, which helps to write human, helpful, humorous and humble error messages. An article I really liked, check it out.

What does usability mean for your products?

There are lots of factors which influence the usability of your product. So, which components have an influence? First of all, the product itself – how can you interact with the system, how does it feel, what does the system give you back? What comes with the product – e.g. manual, accessories, packaging? All this and many more topics are addressed in this article http://www.uselog.com/2010/05/1-usability-101-understand-what.html

10 usability tips based on research studies

The article β€œ10 Usability Tips based on Research Studies” reveals qualities that really matter when it comes to developing web products – make your website fast, easy to read and position the most important content on the left side of the page http://sixrevisions.com/usabilityaccessibility/10-usability-tips-based-on-research-studies/